Relational excellence is the extraordinary attitude, behavior and effort by individuals and departments that results in a positive and dynamic hospital culture.
Salient’s Relational Excellence expertise equips and motivates hospitals to expect extraordinary relational performance from employees, leaders and physicians. Clinical, financial and operational performance expectations are understood as a necessary part of the hospital professional experience. Relational performance expectations are more sensitive and threatening to define and measure. Hospital research studies provide compelling evidence that patient safety, patient satisfaction, employee satisfaction and retention, physician satisfaction and retention, and financial growth are all impacted by hospital culture – good and bad – that is created by relational performance.
Salient Health Ventures
101 1st Avenue NE
Suite 150
Cullman, Alabama 35055
Phone: (866) 701-8230
info@salienthealthventures.com
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"Salient Health is on the right track by providing a program that allows personal interaction with physicians during a face-to-face interview in addition to formal paper surveys. By providing this additional component, our organization has gained a significant insight to the current issues affecting the hospital from the eyes of the physicians. The staff of Salient Health proved to be very professional and made every attempt to make the physicians and leadership comfortable during the process. The feedback I received was extremely valuable not only for my own knowledge but also for my board. I would definitely recommend their services and I believe the program will benefit any organization that is seeking to understand what their physicians are thinking."
David Fuqua
Chief Executive Officer
Norton Community Hospital
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